Cancellation policy
The tenant can cancel free of charge within a cooling-off period of 7 days after reservation.
Rebooking: up to 6 months before arrival you can change the dates of your booking once upon payment of an administration fee of €30 (new booking for a stay within 12 months after the change).
In the event of cancellation by the tenant, the following costs apply (these also apply in the event of cancellation due to force majeure): Cancellation up to the 30th day before the day of arrival: 50% of the rental price. In case of cancellation from the 30th day to the day of arrival or later: the full rental price. If the stay cannot take place due to measures imposed by one or another government agency, the cancellation conditions also apply. We therefore advise you to take out travel and/or cancellation insurance so that, if you are forced to cancel or terminate your holiday due to circumstances or force majeure, your money can be recovered. Inform yourself in good time with your insurance agent for a sufficiently covering insurance, if you do not already have one.
A change or cancellation by the tenant must at all times be communicated in writing or by e-mail, stating the name and rental period. Cancellation by the landlord : If circumstances force the landlord to cancel the stay, the tenant will be notified immediately and the rental agreement will lapse. In this case, the landlord will refund the amount already paid by the tenant within 48 hours after the aforementioned notification to the tenant. In this case, the tenant has no more or other rights than to reclaim the sums already paid and therefore expressly waives any further rights.
The lessor reserves the right to cancel the rental agreement if the personal data provided is incorrect.
